GlobalProtect Connectivity Issue

Incident Report for SeattleU IT Services

Resolved

This incident has been resolved.

Posted Apr 19, 2025 - 22:08 PDT

Investigating

We are currently experiencing issues with GlobalProtect. Some users may encounter the error message:
“The network connection is unreachable or the portal is unresponsive” when attempting to connect.

The IT Services team is actively investigating the problem and working to restore full functionality as quickly as possible.

Thank you for your patience.

Posted Apr 18, 2025 - 21:28 PDT

This incident affected: VPN.