Update - Jaggaer continues remediation work to address performance issues which are affecting ProcureSU. They have implemented a software fix and increased their computing resources, both of which have helped to alleviate the problem. However, the platform continues to experience slower than average performance. We will continue to monitor their progress and update the status of ProcureSU as updates come in.
Jul 29, 09:57 PDT
Investigating - ProcureSU is currently having performance issues which is causing pages to load slower than normal and sometimes causing pages to timeout. Jaggaer is aware of the issue and is working on a solution.
Jul 27, 14:24 PDT

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu. For information about the services we support, please visit the ITS website.

Campus Card ? Operational
Campus Phone Services ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Internet ? Operational
Microsoft 365 ? Operational
MPS ? Operational
mySeattleU ? Operational
Network ? Operational
ProcureSU ? Degraded Performance
Slate Operational
StarRez ? Operational
SUOnline ? Operational
T: Drives ? Operational
VDI ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 30, 2021

No incidents reported today.

Jul 29, 2021

Unresolved incident: ProcureSU Performance Issues.

Jul 28, 2021

No incidents reported.

Jul 27, 2021
Resolved - ProcureSU has returned to normal operation.
Jul 27, 08:14 PDT
Update - ProcureSU is currently having performance issues which is causing pages to load slower than normal and sometimes causing pages to timeout. The vendor is aware of the issue and is working on a solution.
Jul 26, 13:03 PDT
Monitoring - A fix has been implemented and the service has been restored, however some users may experience longer loading times than usual.
Jul 26, 09:50 PDT
Investigating - ProcureSU is currently unavailable. We’re working to resolve the issue and restore normal functionality as soon as possible.
Jul 26, 09:45 PDT
Jul 26, 2021
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Resolved - This incident has been resolved.
Jul 20, 13:25 PDT
Update - We are continuing to investigate this issue.
Jul 20, 13:24 PDT
Investigating - We are currently investigating this issue.
Jul 20, 12:00 PDT
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.