SeattleU IT Services Status

All Systems Operational

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

Campus Card Operational

Campus Phone Services Operational

Canvas Operational

Colleague Operational

ConnectSU Operational

CyberSecurity Operational

EngageSU Operational

InformSU Operational

Microsoft 365 Operational

Printing (Managed Print Services) Operational

mySeattleU Operational

Network (wired/wireless, internet) Operational

ProcureSU Operational

Slate Operational

SU Forms Operational

StarRez Operational

T: Drives Operational

VDI Operational

VPN Operational

Zoom Meetings Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2022

No incidents reported today.

Dec 8, 2022

Weekly Colleague Maintenance - Thursday, 2 to 7 AM

Completed - The scheduled maintenance has been completed.
Dec 8, 07:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 02:00 PST

Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning, and this week's maintenance window will run from 2:00 AM to 7:00 AM since it includes monthly operating system patches. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Dec 7, 14:04 PST

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

Slate SFTP Upgrade Test (Vendor Scheduled)

Completed - The scheduled maintenance has been completed.
Dec 5, 13:31 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:32 PST

Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 08:43 PST

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

Slate Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 23:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 19:00 PST

Update - Slate will be upgrading production database servers overnight on Friday and will be performing routine system maintenance as well. There will be brief service interruptions during this time.
Dec 2, 10:17 PST

Update - We will be undergoing scheduled maintenance during this time.
Dec 2, 10:16 PST

Scheduled - Slate will be upgrading production database servers overnight on Friday and will be performing routine system maintenance as well. There will be brief service interruptions during this time.
Dec 2, 10:12 PST

Dec 1, 2022

Weekly Colleague Maintenance - Thursday, 3 to 7 AM

Completed - The scheduled maintenance has been completed.
Dec 1, 07:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 03:00 PST

Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 3:00 AM to 7:00 AM. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Nov 30, 15:07 PST

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.