SeattleU IT Services Status

All Systems Operational

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

Campus Card Operational

Campus Phone Services Operational

Canvas Operational

Colleague Operational

ConnectSU Operational

CyberSecurity Operational

EngageSU Operational

InformSU Operational

Microsoft 365 Operational

Printing (Managed Print Services) Operational

mySeattleU Operational

Network (wired/wireless, internet) Operational

ProcureSU Operational

Slate Operational

Softdocs Operational

StarRez Operational

SUOnline Operational

T: Drives Operational

VDI Operational

VPN Operational

Zoom Meetings Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

InformSU Report Updates Delayed

Resolved - All reports are now updated. We appreciate your patience today!
Jun 16, 15:46 PDT

Update - The AWS connectivity issue is resolved, and the Enterprise Data Warehouse load is now underway and should be complete by1:00 PM. All Power BI reports should be refreshed by 3:00 PM. We appreciate your patience!
Jun 16, 10:19 PDT

Identified - Due to an AWS connectivity issue, overnight updates to InformSU reports have been delayed. Affected Power BI reports currently display data updated as of yesterday, June 15. Once the connectivity issue is resolved, we will begin the process of running updates and will post here as there is progress to report.
Jun 16, 09:22 PDT

Connectivity Issue to SeattleU Applications and Systems

Resolved - This issue has been resolved. InformSU and Softdocs are confirmed to be operational again.
Jun 16, 10:09 PDT

Investigating - There is a connectivity issue to SeattleU applications and systems preventing access from campus and VPN. Both IT and the vendor are working to resolve the issue. More information to come as it transpires.
Jun 16, 08:47 PDT

Jun 15, 2022

OITDW1 and SSRS reports

Completed - The scheduled maintenance has been completed.
Jun 15, 17:50 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 15, 17:43 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 15, 17:42 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 17:30 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 17:29 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 17:28 PDT

Scheduled - Due to planned maintenance, some SSRS reports will not be available starting at 6pm on June 14th, and all day on June 15th. Most of the reports affected are registration reports, which can also be viewed in PowerBI, which will not be affected. All report availability should resume on the morning of June 16th.
Jun 14, 17:28 PDT

Jun 14, 2022