Adobe Acrobat Pro License Deactivation

Incident Report for SeattleU IT Services

Resolved

This incident has been resolved.

Posted Jun 04, 2021 - 14:31 PDT

Monitoring

Reactivation of licenses is underway, and we expect it to be complete by 2:30pm. You will receive an automated email from Adobe stating that you have received a license.

Posted Jun 04, 2021 - 14:13 PDT

Investigating

All Adobe Acrobat Pro licenses have been unexpectedly deactivated. IT Services technicians are currently investigating and working to reactivate all user licenses.

Posted Jun 04, 2021 - 12:19 PDT

This incident affected: Other.